Testimonials

The test results were hard to believe (she's apparently allergic to chicken, lentil, and flax seed oil, which are in most dog foods) but after cutting the identified foods out of my dog's diet she has not had any of her previous gastro illnesses, so I'm very happy I tested her with you all.

We were so happy to finally figure out what was making our cat sick. Thank you very much!

Received fast and accurate customer service through on-line chat.

Fast results for peace of mind

My experience was perfect! I paid for results with another company and I regret it because I still haven't received them and it's been over 2 weeks, when they promised 3-5 business days. This company received my results and let me know that they did and sent my results before the estimated time! I'll definitely recommend this company to everyone who is needing these services!!! You guys are amazing!

I have already been able to change our dogs food and see drastic improvements in her skin and coat

Results came quicker than stated which was good.

Sonya was very helpful and explained a few questions I had asked as originally told test was taken with blood but they had sent a swab.

The experience was an easy one with as little stress as possible. The team made it very comfortable for me.

Very quick turnaround easy to follow procedures and well informed. Thank you very much!

Very happy with the outcome of the test and how the results were written out to me. (Easily explained). the blood test was very simple to do was not difficult at all no mucking around! Would recommend to anyone thank you

The only small negative I have was that there was no correspondence from the time of my sample collection to the results stage. I feel I would have appreciated an email confirming that the blood tests had been collected or reached your lab.

The service was so prompt and satisfactory. I couldn't believe how fast the whole process took. Keep up the good work

very pleased thank you

Would recommend this company to anyone that needed to have a DNA test done in the future

Thank you kindly. You have solved a 14 year long mystery for us.

I was very impressed at the customer service and pleasant staff it was an emotional time for me so I really grateful how nice the staff was.... Thank you

Great customer service keep up the good work would recommend easy DNA

Great service   prompt and efficient

Very quick turn around time once the samples were provided

Very well conducted Just what was required - excellent service! Your website was very informative and clear; the duration of test - perfect; the price - reasonable. I wanted to take the test anonymously without the knowledge of my wife and your service provided that perfectly. Thank you I am satisfied and relieved.

I have recommended this service to other people. This is the 2nd paternity test with easydna I am 100% percent totally satisfied. I had fast and efficient service and have and would recommend easydna to others in the future.

Everything was ok from start to finish

Very good service do exactly what the promise results were clear and easy to follow.

The service a received was prompt informative and truly professional. Thank you.

I appreciated the final clarification I requested via email. It was responded to very thoroughly and promptly.

Impressed with the speed in which you replied to my emails.

Speedy service & emails were also responded to in a very timely manner. It's rare these days to get a "receipt of email" from a real person and I greatly appreciated this from you!

Overall satisfied with provided services.The results delivered on time. Nevertheless some delays in responses by email in French.

Timing was great and it was great to receive responses in such a prompt manner

Thank you for the speedy results. very pleased with your service

We were told whilst I was pregnant that I was having non-identical twins (I assume cause they were in separate sacs). For 5 years people have always asked if they are identical and I've always wondered. I was so glad to have done the test and to find out that they are in fact identical. The process was quick and easy to follow. Thank you.

Once I ordered it online I appreciated the confirmation emails that kept me in the loop. I also rang the Australian help desk & the Lady I spoke to was very helpful.

Very excited to receive the results and finally have the zygosity of my twins confirmed. Thankyou for the prompt easy to use service.

me staying in SA and having to import the test tubes/containers and export them back to your lab I was worried about all the transport arrangement but everything was so well organised and everything went very well. This is such a process (coming to think about it) But simplified by your process in place. I'm still amazed by the service i received. I was also worried about the payment method to be used but again that was one of the easiest steps ever!! I'm really impressed ! and above all satisfied with the kind of service provided.

Great communication advising that DNA sample had been received and sent onto lab; and very speedy results

I have used your services for myself and my three sisters. Every time I have had the utmost professional service. All email correspondence has been quick and helpful on every level. We have received our results on time. I would recommend your company to anyone needing DNA services. Because of your company myself and my sisters were able to at last know our paternity without any doubt and it has made us all feel complete. Thank you once again....Kindest regards Therese Morris.

I appreciated the final clarification I requested via email. It was responded to very thoroughly and promptly.

I chose easy DNA i realised they had a branch in capetown and after comfirming that they work with DDC which everyone recommends as a reliable and a provider of accurate results. I

Thank you for giving me peace of mind after 47 years one happy lady

I am happy with the service you have provided and the efficiency with which everything was done. it was so easy to follow the sample collection process.

Very happy with your service

Very happy with your service

Pleased with the service very quick and officiant! I appreciated the email stating that my samples had been received.

Great! Even though results were heartbreaking you offer a fast trustworthy and professional service. I will definitely be recommending easydna to others:) I would like to know in more detail how the DNA is abstraced from the swabs and interrupted though. If there were more info on this it would have helped me to believe the results easier and feel like they were 100% accurate. Thanks though. Great!

Thank you

Great service prompt and efficient

Very fast and reliable service will help with any inquiries. The results are laid out in a simplified mannor making then eaiser to understand.

It was overall a good service. Always had someone to talk with and answered all my questions. The lab results took alittle longer then what was stated in emails but still be fast service. cheers

I would highly recommend this service. I previously did a dna sample with genetrack biolabs thinking they were aus based it was a total disaster and took months. This service was fast and efficient nil probs whatsoever.

Happy with service. Received results quicker than expected with the outcome I hoped for! Happy days

My experience with your service was positive because the process was quick & easy. I really appreciated the customer support I was given over the phone all my questions were answered in a friendly & professional manner.

Thank you for a quick response. Everyone always asked whether my girls were identical. I always said no and used to get the reply back "are you sure". Now i have my answer. Thank you very much.

I was very surprised to have such a huge cost added to do a second test on child when in all correspondence it's states for just another $44 dollars you can have another test added when in real time that is to just do the mother. I felt it was a little bit of false advertising.

I thought the DNA test results could be better presented given the importance of the information they contain. The paper quality seems poor. Given these results are used in sometimes important circumstances i.e. court the document itself could be better presented to legitimise the findings it contains.

I found the support team very informative and friendly which made me feel secure

I felt that the relationship choices on form 2 was abit unclear as they did not include the category half brother that I wanted to enter.

We are blessed with baby boy on 13th of March 2015 after two daughters. We all are very happy and recommend your services to our close ones. Thanks & Regards Gagan and Ashima Abbott

Very happy with the service. Thankyou

Very happy with your service mainly because you were honest and did what you said you would and in the time frame you stated .

A quick turn around with results and informative info available. Thanks.

Great support and information overall but there is no explanation as to the RCMP Combined Caucasians Australian immigrants #3 & #4. I would love to know where these groups originate from?

Received the results on a public holiday (Anzac Day) I didn't expect this I was very impressed.

Timely results and great service via phone. Thankyou

Thanks for providing a straightforward service for me in a difficult time. Now I can get back on with my life. Thank you so much.

Very quick and clear support. Instructions professionally delivered and process very managed. Thanks

Good Service Now I can live with total satisfaction and peace of mind. Thank you 🙂

Job well done. I contacted you by e.mail on a couple of occasions & had no fault with the girls. I am now a Daddy at the age of 69 BUT she is 47.

The staff were very helpful when I contacted them by phone.

Sometimes it hard enough to come up with the money to pay for the test to be done especially when you are a single parent and on a low income even with work money coming in so therefore I don't think there should be added fees to reactivate your account "case" if the test isn't complete within the 3months of the kit being sent because sometimes in my case the other person may refuse to take the test for months before deciding to actually go through with it. That's the only negative other wise all positive.

Thanks to you I was able to prove paternity and met my daughter for first time. I wish I had known about the piece of mind test as lost 14m of her life with government bodies insisting on charges in excess of £400 which I vould not afford. Thank you for this and continue to kept prices down so that other young men don't miss out on their Childs life because of cost

I asked a couple of questions via email about my results and nobody came back to me. I would still like a response please.

Very positive experience. Very easy to follow directions and prompt response.

I thank you for a great service it was fast and your responses to all my queries even before I purchased a kit was prompt. I appreciate your great service.

The test results were delivered right on time and customer service was very helpful when I was deciding what test to get.

Thanks for everything. I got the result the exact date it was promised. I am very satisfied.

As much as no one wants to do a DNA Test after raring a child for 10 years this test has closed doors we never want opened again and we are happy the is nothing more my boyfriends ex can do to hurt him anymore. Thank you for all your help and support.

Excellent service much quicker than advertised and a great result!

Very simple process had a couple of questions at different points and they were answered very quickly cant fault your team.

The person I initially spoke to in Auckland was not able to answer my questions and referred me to Sonja in Australia who was excellent and phoned me back. It would be good if the person in Auckland knew the answers. I appreciated the feedback I received as to the progress of the testing - very reassuring as of course such a process involves stress on the person asking for the test. Sonja was wonderful - very patient.

I very much appreciated the way in which my initial enquiry and subsequent test results were dealt with. Empathy sensitivity compassion and privacy were paramount in my decision to proceed with DNA testing.

Good service very helpful keeping you up to date with what's happening ie received the samples date when we should receive results etc.much appreciated!

I felt very confident using your service and was very happy with the whole procedure.  Many thanks

This is the fast turn-around that I have experienced in ordering DNA tests results.

Terrific customer service and a very efficient service.  Highly recommended!

This service has put my mind at ease. I was pleased with all of my questions always being answered as quickly as possible. I would recommend this to anyone who needs this service.

It was a very good experience. I am very satisfied with the delivery times and support

Excellent service got the results a few days before estimated date!

Excellent job and very professional service provided

Thank You Erin, Michelle & Sonya in your professional manner in which you conducted this case. The result comes to no surprise to me as I could 100% guarantee the biological relationship with father & child.. Its a shame that the client decided to take this unnecessary approach in the first place after 9.5 yrs to try and delay paying Child Support & the arrears that they are trying to recover from him..& its sad to know that people take these measures!

All the same I appreciate your wonderful support & understanding throughout this case.

You guys are doing a good job I must say. U helped me a lot. I am a witness to that.

A life changing email for a group of people.

Thankyou so much.

My customer service representative, Kristy White, was very helpful, informative and professional. She also displayed compassion and sensitivity dealing with an emotional situation such as this. I greatly appreciated her help and the speediness of our test results (4 days early). I would not hesitate to recommend your company to any acquaintances.

Thanks for excellent client service by your company

Your service is easy to access, you are expediant in processing requests and samples and dissemination of results is confidential and such results are distributed through means preferred by customers.

Thanks for your help I would just say please keep on doing your job, because as you say this is actually a peace of mind test.

Thank you very much & keep up the good work!

Thank you for a fantastic service - results received way before time, and everyone we dealt with along the way was extremely helpful and efficient.

thank you easy dna for the excellent sercices provided. i can't even begin to describe how greate i am, the staff is very professional and they also do follow ups. as a person who works at client oriented industry i learnt a lot from the consultan who was always icontact with me, giving me all updated info, thank you.i sure will recomend easy dna to other people, ifact i'll be like a an ambassador.

Thank-You for the mail,esp.early. I appreciate everything you have done to assist me in concluding this test. You have done more than I ever expected,bravo!! I will not try any further testing. I got the hair from my fathers wool hat. He hardly has hair at 93 !! Again, Thank-You for making the process easy..hence the name Easy Dna (no pun intended )

Please pass this message on to your supervisor-they should be reminded of your excellent customer service and your genuin concern for your clients. Again, BRAVO !!!

Thanks for the prompt response.

Dear easyDNA, I received the DNA result you posted to me and I have read and understand it. I thank your company very much for your quick response during the course of the test. Looking forward to do more business with you, thanks.

Thank you for your email. Thank your company for the services you have provided for me and our family! I can not sing your praises enough! What an excellent company to deal with! Thank you once again for emailing me so early and putting all our minds at rest!'

Many thanks for all your help and support

I would like to thank you for the manner in which you addressed my request and how easy the process was. Although confused by the initial results, Kathy and Andrew, the director, were very helpful in their response and the further testing that showed my fraternal twin and I were in fact born of the same father. Thanks again for the wonderful service I received.

Thanks for you prompt results